Англо-русский экономический словарь.
Customer service — is the provision of service to customers before, during and after a purchase. According to Turban et al. (2002),[1] “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a… … Wikipedia
customer — noun ADJECTIVE ▪ big, favoured/favored (esp. BrE), favourite/favorite (esp. AmE), good, important, key, large, major ▪ They are one of our biggest custom … Collocations dictionary
Customer Specification Process — Le concept Customer Specification Process permet d automatiser et de contrôler le traitement de toutes les spécifications clients au sein de la chaîne logistique. Principe La « Customer Bible » des clients est intégrée dans le système… … Wikipédia en Français
Customer representative — A customer representative is an individual who represents a community that intends to purchase a product. The term is most often applied to a representative of a company who works closely with a producer or developer to clarify specifications for … Wikipedia
Customer Information Quality — Contents 1 History 2 Objectives 3 See also 4 External links History On 11 October 2000 an OASIS Technical Committee has been formed to address Customer … Wikipedia
to specifications — to specification(s) also INFORMAL to spec(s)) ► if a product is made to specification, it is made exactly as the person who designed it said it should be made: »If the project is completed on time to specification the contractor will realize a… … Financial and business terms
Voice of the customer — (VOC) is a term used in business and Information Technology (through ITIL, for example) to describe the in depth process of capturing a customer s expectations, preferences and aversions.[1] Specifically, the Voice of the Customer is a market… … Wikipedia
JF-17 Thunder — infobox Aircraft name = JF 17 Thunder FC 1 Fierce Dragon type = Multirole fighter manufacturer = Chengdu Aircraft Industry Corporation Pakistan Aeronautical Complex caption = JF 17 in the testing phase 2006 designer = first flight = 25 August… … Wikipedia
Quality assurance — Quality assurance, or QA for short, refers to planned and systematic production processes that provide confidence in a product s suitability for its intended purpose. It is a set of activities intended to ensure that products (goods and/or… … Wikipedia
Order fulfillment — (in British English order fulfilment) is in the most general sense the complete process from point of sales inquiry to delivery of a product to the customer. Sometimes Order fulfillment is used to describe the more narrow act of distribution or… … Wikipedia
Nexter Aravis — Aravis Type Mine Resistant Ambush Protected Vehicle … Wikipedia
